The security of customer data has, and always will be, our number 1 priority. Our Hosting provider for Live Products and Services is a Tier 1 ISO who provides industry-leading security and has a long list of internationally recognised certifications and accreditation’s including: ISO 27001 for information security, ISO 9001 for quality management systems, ISO 27017 for cloud security, ISO 27018 for cloud privacy, SOC 1, SOC 2 and SOC 3, PCI Level 1, The Crown Commercial Service (CCS) and multiple Microsoft accreditation’s plus many others.

Yes – The Reference Checker portal fully complies with UK GDPR regulations

No - we don’t impose any limits to the number of Reference Requests that you can send.

Yes – We have an easy-to-use Reference Question Template editor in the Portal. Clients have full control of their Templates and get to choose to use a selection of standard Templates provided in the Portal, or, they can create an unlimited number of their own bespoke Reference Question Templates. There is a wide range of question types to choose from ensuring that you’ll always be able to create a question Template to suit your needs. We offer a free set up service where we load in your existing Reference Question Templates for you.

Yes – We have an easy-to-use Content Management System as part of the portal. Clients have full access to the emails that are sent out of the portal enabling them to brand their email with their logo and colours as well as update the wording. We offer a free set up service where we can make any changes on your behalf.

No – we focus purely on the Reference Checking part of the onboarding process.

Our pricing model is simple. It’s £40.00 per user per month with discounts offered for multiple users and also for annual payments. A user is someone who will be requesting References. If you have members of your team who need to view the status of Reference Requests, or view and download completed Reference Requests, they are treated as ‘Read only’ users and are free of charge. Drop us a line and we’d be happy to discuss your requirements and any discounts you’d qualify for.

You’ll be up and running in just a couple of minutes. Once you sign up and verify your email address, you’re taken through a few simple set-up steps and then you’re all set to start Requesting References. We offer a free 10 min screen share to all clients to show them how the portal works, or, they can use our on screen guides to help them find their way around.

We have many integrations with CRM and ATS systems. Get in touch today to see if yours is one we’ve integrated with. We have a comprehensive API suite which is fully documented so new integrations couldn’t be easier.

No – All Reference Requests are sent from our central email address. The reason being is that we invest a significant amount of time and money to ensure market leading deliverability of emails, avoiding those dreaded spam filters. We have an unprecedented email reputation in the market and as such our email delivery rates are industry leading.

We believe in the strength of our product and once you’re using it you’ll want to stay, that’s why we operate a monthly rolling agreement. You are free to leave at any point without penalty. We don’t try to tie you into long term contracts, and we don’t have any hidden surprises. That said, we’re always happy to offer a discount for an agreed contract period. Just let us know your requirements and we’ll make it work for you.

We do, our team is here to help. Depending on the product you purchase, you can take advantage of real time online support, or telephone support.